docs: 服务机构端 C2 派单工单实施计划
Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
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docs/superpowers/plans/2026-10-14-服务机构端-C2派单工单.md
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# 服务机构端 C2 派单工单 实施计划
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> **For agentic workers:** REQUIRED SUB-SKILL: Use superpowers:subagent-driven-development (recommended) or superpowers:executing-plans to implement this plan task-by-task. Steps use checkbox (`- [ ]`) syntax for tracking.
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**Goal:** 在 C1 骨架上落地「派单工单」：服务计划（svc_plan/svc_plan_item）+ 八态工单（svc_order）+ 老人个人项目库（ltc_elder_svc）+ 后台排班派单页。
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**Architecture:** 纯新增。后端新增 plan/order 模块（elder-svc 并入 plan），前端排班派单页 + 服务对象页扩展。复用 C1 的 elder 状态机、svc_org 目录、staff 护理员。
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**Tech Stack:** NestJS 12 + Prisma 6 + MySQL 8（utf8mb4_general_ci）、Vue 3 + Vite + Pinia + UnoCSS。
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**Spec:** `openspec/changes/svc-org-c2-plan-order/`（proposal + specs + design + tasks）；设计背景 `docs/superpowers/specs/2026-10-14-服务机构端-C2派单工单-design.md`。
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## Global Constraints
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- 机构=租户：业务表带 `tenant_code`、UUID v7、`@map` snake_case、软删 `deleted_at`；新表 `utf8mb4_general_ci`（迁移 SQL 手改）。
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- 表命名：`svc_plan`/`svc_plan_item`/`svc_order`（服务域）、`ltc_elder_svc`（老人域）。
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- 不动脚手架文件；业务代码落 `src/plan/`、`src/order/`、`src/pages/ltc/schedule/`。
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- 计划变更 MUST 新建 + `change_from_plan_id` 指向旧，不原地改。
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- 派单 L1：`elder.treat_status ∈ {active, waiting_period}`；时间冲突 2001 硬拦。
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- 权限码 plan.*/order.*（C0 预留）；错误码域 44。
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## Review Focus
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1. 时间冲突边界：两工单恰好首尾相接（09:00-10:00 与 10:00-11:00）不算重叠；重叠判据用严格 `<`。
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2. L1 例外方向：waiting_period 允许派单、其他非 active 态（如 benefit_expired/hosp_pause）拒绝。
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3. 项数校验边界：附加项 ≤5；居家 care_mode 按周次/月时长、不按项数。
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4. 计划变更留旧版：change 后旧计划 changed、新计划 active，历史工单 plan_id 不变。
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5. 个人项目库越界：PUT 的 svc_id 非本机构 L4 → 拒绝。
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---
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### Task 1: Prisma 模型 + 迁移
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**Files:**
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- Modify: `sources/ec-nest/prisma/schema.prisma`
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- Modify: `sources/ec-nest/src/prisma/prisma.service.ts`
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**Interfaces:**
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- Produces: `Plan`/`PlanItem`/`Order`/`ElderSvc` 模型。
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- [ ] **Step 1: 追加 4 个模型**（schema.prisma 末尾）
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```prisma
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/// 服务计划头
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model Plan {
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id String @id @default(uuid(7)) @db.VarChar(36)
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tenantCode String @map("tenant_code") @db.VarChar(64)
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elderId String @map("elder_id") @db.VarChar(36)
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planPeriodStart DateTime @map("plan_period_start") @db.Date
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planPeriodEnd DateTime @map("plan_period_end") @db.Date
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careLevel String @map("care_level") @db.VarChar(20)
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careMode String @map("care_mode") @db.VarChar(20)
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itemCount Int @default(0) @map("item_count")
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itemCountRule String? @map("item_count_rule") @db.VarChar(100)
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extraItemCount Int @default(0) @map("extra_item_count")
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weekFreq Int? @map("week_freq")
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monthHours Int? @map("month_hours")
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planStatus String @default("draft") @map("plan_status") @db.VarChar(20)
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confirmElder Boolean @default(false) @map("confirm_elder")
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confirmGuardian Boolean @default(false) @map("confirm_guardian")
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confirmTime DateTime? @map("confirm_time")
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planBasis Json? @map("plan_basis")
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changeFromPlanId String? @map("change_from_plan_id") @db.VarChar(36)
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bizLine String @default("ltci") @map("biz_line") @db.VarChar(20)
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createdAt DateTime @default(now()) @map("created_at")
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createdBy String? @map("created_by") @db.VarChar(36)
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updatedAt DateTime @updatedAt @map("updated_at")
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deletedAt DateTime? @map("deleted_at")
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@@index([tenantCode, elderId])
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@@map("svc_plan")
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}
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/// 服务计划项
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model PlanItem {
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id String @id @default(uuid(7)) @db.VarChar(36)
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planId String @map("plan_id") @db.VarChar(36)
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svcId String @map("svc_id") @db.VarChar(36)
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svcNameSnapshot String @map("svc_name_snapshot") @db.VarChar(100)
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svcCodeSnapshot String? @map("svc_code_snapshot") @db.VarChar(20)
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freqType String? @map("freq_type") @db.VarChar(20)
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freqValue Int? @map("freq_value")
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durationMin Int? @map("duration_min")
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photoTier String @default("free") @map("photo_tier") @db.VarChar(10)
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cautionNote String? @map("caution_note") @db.Text
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isMedical Boolean @default(false) @map("is_medical")
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needCert Boolean @default(false) @map("need_cert")
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@@index([planId])
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@@map("svc_plan_item")
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}
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/// 工单
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model Order {
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id String @id @default(uuid(7)) @db.VarChar(36)
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tenantCode String @map("tenant_code") @db.VarChar(64)
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elderId String @map("elder_id") @db.VarChar(36)
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planId String @map("plan_id") @db.VarChar(36)
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serviceDate DateTime @map("service_date") @db.Date
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timeSlotStart DateTime @map("time_slot_start")
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timeSlotEnd DateTime @map("time_slot_end")
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assigneeId String? @map("assignee_id") @db.VarChar(36)
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assignTime DateTime? @map("assign_time")
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assignMode String? @map("assign_mode") @db.VarChar(20)
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orderStatus String @default("to_assign") @map("order_status") @db.VarChar(20)
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itemList Json @map("item_list")
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needPhoto Boolean @default(false) @map("need_photo")
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cancelReason String? @map("cancel_reason") @db.VarChar(200)
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rescheduleLog Json? @map("reschedule_log")
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qualificationCheck String? @map("qualification_check") @db.VarChar(20)
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billable Boolean @default(true) @map("billable")
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priceSnapshot Json? @map("price_snapshot")
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settlePeriod String? @map("settle_period") @db.VarChar(20)
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notMetReason String? @map("not_met_reason") @db.VarChar(50)
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notMetAt DateTime? @map("not_met_at")
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bizLine String @default("ltci") @map("biz_line") @db.VarChar(20)
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createdAt DateTime @default(now()) @map("created_at")
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createdBy String? @map("created_by") @db.VarChar(36)
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updatedAt DateTime @updatedAt @map("updated_at")
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deletedAt DateTime? @map("deleted_at")
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@@index([tenantCode, assigneeId, serviceDate])
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@@index([tenantCode, elderId])
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@@map("svc_order")
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}
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/// 老人个人项目库
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model ElderSvc {
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id String @id @default(uuid(7)) @db.VarChar(36)
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tenantCode String @map("tenant_code") @db.VarChar(64)
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elderId String @map("elder_id") @db.VarChar(36)
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svcId String @map("svc_id") @db.VarChar(36)
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svcNameSnapshot String @map("svc_name_snapshot") @db.VarChar(100)
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svcCodeSnapshot String? @map("svc_code_snapshot") @db.VarChar(20)
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careMode String @map("care_mode") @db.VarChar(20)
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isActive Boolean @default(true) @map("is_active")
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createdAt DateTime @default(now()) @map("created_at")
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createdBy String? @map("created_by") @db.VarChar(36)
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updatedAt DateTime @updatedAt @map("updated_at")
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deletedAt DateTime? @map("deleted_at")
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@@index([tenantCode, elderId])
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@@map("ltc_elder_svc")
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}
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```
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- [ ] **Step 2: SOFT_DELETE 加四模型**（prisma.service.ts 第 8 行集合加 `'Plan', 'PlanItem', 'Order', 'ElderSvc'`）
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- [ ] **Step 3: 迁移（utf8mb4_general_ci）**
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Run: `cd sources/ec-nest && pnpm exec prisma migrate dev --create-only --name c2_plan_order`；编辑迁移 SQL 把 `utf8mb4_unicode_ci` 全改 `utf8mb4_general_ci`；`pnpm exec prisma migrate deploy && pnpm exec prisma generate`。
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- [ ] **Step 4: Commit**
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```bash
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git -C sources/ec-nest add prisma/schema.prisma prisma/migrations src/prisma/prisma.service.ts
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git -C sources/ec-nest commit -m "feat(c2): plan/plan_item/order/elder_svc 数据模型"
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```
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---
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### Task 2: 权限码 + 错误码 + APIS
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**Files:** `permissions.ts`、`error-codes.ts`、`tenant-template.ts`（APIS）
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- [ ] **Step 1:** 确认 `plan: { create, change, detail, confirm }`、`order: { generate, assign, reassign, cancel, detail, today }` 在 permissions.ts（C0 预留），缺则补。
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- [ ] **Step 2:** error-codes.ts 补域 44：
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```ts
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// 服务机构端·计划/工单（44）
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PLAN_NOT_FOUND: 44001,
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PLAN_ITEM_RULE: 44002,
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ORDER_NOT_FOUND: 44003,
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ORDER_CONFLICT: 44004,
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ORDER_STATUS_INVALID: 44005,
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```
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- [ ] **Step 3:** APIS 登记（parent 用菜单 code 'schedule' 或 'elder'）：
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```ts
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{ code: Permissions.plan.create, name: '制定计划', method: 'POST', path: '/api/v1/plan', parent: 'elder' },
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{ code: Permissions.plan.change, name: '变更计划', method: 'POST', path: '/api/v1/plan/change', parent: 'elder' },
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{ code: Permissions.plan.detail, name: '计划详情', method: 'GET', path: '/api/v1/plan/:id', parent: 'elder' },
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{ code: Permissions.order.generate, name: '生成工单', method: 'POST', path: '/api/v1/order/generate', parent: 'schedule' },
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{ code: Permissions.order.assign, name: '派单', method: 'POST', path: '/api/v1/order/assign', parent: 'schedule' },
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{ code: Permissions.order.reassign, name: '调单', method: 'POST', path: '/api/v1/order/:id/reassign', parent: 'schedule' },
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{ code: Permissions.order.cancel, name: '取消工单', method: 'POST', path: '/api/v1/order/:id/cancel', parent: 'schedule' },
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{ code: Permissions.order.detail, name: '工单详情', method: 'GET', path: '/api/v1/order/:id', parent: 'schedule' },
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{ code: Permissions.order.today, name: '今日任务', method: 'GET', path: '/api/v1/order/today', parent: 'schedule' },
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{ code: Permissions.elder.svcSave, name: '个人项目库', method: 'PUT', path: '/api/v1/elder-svc/:elderId', parent: 'elder' },
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```
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- [ ] **Step 4:** tsc + Commit
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```bash
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git -C sources/ec-nest add src/common/permissions.ts src/common/error-codes.ts src/common/tenant-template.ts
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git -C sources/ec-nest commit -m "feat(c2): plan/order 权限码/错误码/APIS"
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```
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---
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### Task 3: plan + elder-svc 模块
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**Files:** 新建 `src/plan/{plan.module,plan.controller,plan.service,plan-rule.ts,dto,plan.service.spec}.ts`、`src/elder-svc/{elder-svc.module,elder-svc.controller,elder-svc.service,dto,elder-svc.service.spec}.ts`；注册两个 module。
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**Interfaces:**
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- Consumes: `PrismaService.client`、`getRequestContext()`、`Permissions.plan.*`、`ErrorCodes.PLAN_*`、`svc_org`（L4）。
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- Produces: `plan-rule.ts` 导出 `ITEM_COUNT_RULE`（昆明项数规则常量）、`checkItemCount(careMode, careLevel, itemCount, extraCount)`。
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- [ ] **Step 1: 写失败测试**（plan.service.spec.ts）：制定计划（L4 校验 + 项数 + item_count 快照）、变更留旧版（旧转 changed + change_from_plan_id）、项数不满足返回 PLAN_ITEM_RULE。
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- [ ] **Step 2: 跑测试确认失败**
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- [ ] **Step 3: 实现 plan-rule.ts**（昆明项数规则常量）
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```ts
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export const ITEM_COUNT_RULE = {
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inst_medical: { care_1: 18, care_2: 15, care_3: 13 },
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inst_nursing: { care_1: 18, care_2: 15, care_3: 13 },
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home_individual: { care_1: 15, care_2: 13, care_3: 10 },
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home_org: null, // 居家机构上门：按周次/月时长，不按项数
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} as const;
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export const EXTRA_MAX = 5;
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export function checkItemCount(careMode: string, careLevel: string, itemCount: number, extraCount: number): { ok: boolean; hint: string } {
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const rule = (ITEM_COUNT_RULE as Record<string, Record<string, number> | null>)[careMode];
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if (rule === null || rule === undefined) return { ok: true, hint: '州市项数规则待属地实施细则明确' };
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const min = rule[careLevel];
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if (min === undefined) return { ok: true, hint: '' };
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if (itemCount < min) return { ok: false, hint: `当前护理方式/等级需 ≥${min} 项` };
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if (extraCount > EXTRA_MAX) return { ok: false, hint: `附加项最多 ${EXTRA_MAX} 项` };
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return { ok: true, hint: '' };
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}
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```
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- [ ] **Step 4: 实现 plan.service**（制定计划：L4 校验 + checkItemCount + item_count/item_count_rule 快照；变更：新建 + change_from_plan_id + 旧转 changed；确认；按老人查）+ elder-svc.service（PUT 整表覆盖：svc_id 落本机构 L4、care_mode 变更重制旧库留档；带入）
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- [ ] **Step 5: 实现 controller + dto + module**（`@Controller('plan')`、`@Controller('elder-svc')`；写操作 `@AuditLog`；注册 module）
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- [ ] **Step 6: 测试通过 + tsc + Commit**
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```bash
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git -C sources/ec-nest add src/plan src/elder-svc src/app.module.ts
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git -C sources/ec-nest commit -m "feat(c2): 服务计划 + 老人个人项目库模块"
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```
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---
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### Task 4: order 模块
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**Files:** 新建 `src/order/{order.module,order.controller,order.service,dto,order.service.spec}.ts`；注册 module。
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**Interfaces:**
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- Consumes: `PrismaService`、`getRequestContext()`、`Permissions.order.*`、`ErrorCodes.ORDER_*`、elder 状态、staff。
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- Produces: `isTimeOverlap(aStart, aEnd, bStart, bEnd)`、`OrderService`（generate/assign/reassign/cancel/detail/today/batchRecommend）。
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- [ ] **Step 1: 写失败测试**（order.service.spec.ts）：派单 L1（waiting_period 允许、benefit_expired 拒绝 1001）、时间冲突 2001（首尾相接不算重叠）、调单写 reschedule_log、取消需 reason。
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- [ ] **Step 2: 跑测试确认失败**
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- [ ] **Step 3: 实现时间冲突检测**
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```ts
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export function isTimeOverlap(aStart: Date, aEnd: Date, bStart: Date, bEnd: Date): boolean {
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return aStart < bEnd && bStart < aEnd; // 严格 <，首尾相接不算重叠
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}
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```
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- [ ] **Step 4: 实现 order.service**：generate（L2 需 active 计划 + 从 plan_item 生成 item_list 快照 + need_photo）；assign（L1 校验 treat_status ∈ {active, waiting_period} + 当班 + isTimeOverlap 冲突 2001 + 资质 1006 提示）；reassign（reschedule_log）；cancel（cancel_reason 必填）；detail；today（本人）；batchRecommend（权重：同资质→历史服务过→距离近→负荷低，返回推荐+理由，不自动派）。
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- [ ] **Step 5: 实现 controller + dto + module**（`@Controller('order')`；写操作 `@AuditLog`；注册 module）
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- [ ] **Step 6: 测试通过 + tsc + Commit**
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```bash
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git -C sources/ec-nest add src/order src/app.module.ts
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git -C sources/ec-nest commit -m "feat(c2): 工单模块（派单/调单/冲突/批量推荐）"
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```
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---
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### Task 5: 前端
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**Files:** `src/api/plan.ts`、`src/api/order.ts`、`src/api/elder-svc.ts`；`src/pages/ltc/schedule/index.vue`（替换占位）；`src/pages/ltc/elder/` 扩展（个人项目库 + 制定计划）。
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- [ ] **Step 1: api 封装**（`http` + 类型对齐后端 DTO）。
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- [ ] **Step 2: 排班派单页**（`defineOptions({name:'schedule'})`）：日视图（时间轴表格/栅格，纵轴护理员、横轴时段）、工单卡片、调单面板（≤3步：点卡片→选护理员→确认）、冲突红框/空缺橙框、批量推荐列表（需逐条确认）。
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- [ ] **Step 3: 服务对象页扩展**：个人项目库区块（勾选 L4 项目、可空）+ 制定计划弹窗（从个人项目库带入、项数校验提示）。
|
||||
|
||||
- [ ] **Step 4: type-check + Commit**
|
||||
|
||||
```bash
|
||||
git -C sources/ec-admin add src/api/plan.ts src/api/order.ts src/api/elder-svc.ts src/pages/ltc/schedule src/pages/ltc/elder
|
||||
git -C sources/ec-admin commit -m "feat(c2): 排班派单页 + 服务对象计划/个人项目库"
|
||||
```
|
||||
|
||||
---
|
||||
|
||||
### Task 6: 端到端验证
|
||||
|
||||
- [ ] **Step 1:** 起后端 + 登录，冒烟：制定计划（项数校验）→ 生成工单 → 派单 → 调单 → 取消 → 冲突硬拦。
|
||||
- [ ] **Step 2:** L1 例外：waiting_period 可派、benefit_expired 拒。
|
||||
- [ ] **Step 3:** 个人项目库带入计划。
|
||||
- [ ] **Step 4:** 审计落库（派单/调单/取消/计划变更）。停后端清理。
|
||||
|
||||
---
|
||||
|
||||
## Self-Review Notes
|
||||
|
||||
- Spec 覆盖：data-model 4 实体→T1；api-contract→T3/T4；backend/plan→T3；backend/order→T4；frontend/ad/schedule→T5。
|
||||
- Review Focus 5 条均有测试（T3/T4）。
|
||||
- 类型一致：`ITEM_COUNT_RULE`/`checkItemCount`/`isTimeOverlap`/`Permissions.plan.*`/`Permissions.order.*` 在 T2/T3/T4 一致。
|
||||
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Block a user